Privacy Policy

This website is freely accessible to anyone with internet access via the URL: www.the-comt-agency.com

As a user of this website, whether accessing it personally or on behalf of a legal entity, you are considered a “User.” We are committed to protecting the confidentiality of our Users. This Privacy Policy explains how we collect, use, and protect your personal information.

For reference, under Article 4 of EU Regulation No. 2016/679 (GDPR), personal data refers to any information relating to an identified or identifiable natural person.

This Privacy Policy complements the website’s Legal Notices, available at: https://the-comet-agency.com/legal-notice

1. Data Collected

We may collect the following types of information (non-exhaustive list):

  • Name
  • Email address
  • Phone number
  • Browsing data
  • IP address
  • Browser type
  • Order history
  • Products viewed

These personal data are collected when a user performs actions such as:

  • Requesting a quote
  • Voluntarily providing an email address to receive offers or services
  • Placing an order on the website
  • Leaving a comment
  • Requesting information

The Comet Agency guarantees that personal data are processed lawfully, fairly, and transparently. Data are collected for specific purposes, including:

  • Providing and improving our services
  • Communicating with you
  • Personalizing your experience
  • Analyzing website usage
  • Managing commercial relationships

2. Sharing of Information

Collected personal data are not sold, rented, or transferred to third parties. They may be shared in the following circumstances:

  • With service providers performing delegated tasks
  • To comply with applicable laws or legal requests

3. Information Security

The Comet Agency takes all reasonable measures to protect Users’ personal information. Personal data are processed to ensure an appropriate level of security using technical and organizational measures.

4. Data Controller and Data Protection Officer (DPO)

Data Controller and Data Protection Officer (DPO): Pauline Paracchini – contact@the-comet-agency.com

The DPO is appointed to advise on and ensure GDPR compliance, implementing technical and organizational measures to protect personal data.

The Data Controller determines the purpose and means of data processing. The DPO ensures that the organization complies with GDPR in all processing activities.

5. User Rights

Under the GDPR, users have the following rights:

  • Right to withdraw consent: Revoke consent to processing at any time
  • Right of access: Access all personal data processed concerning them
  • Right to rectification: Correct inaccurate or incomplete personal data
  • Right to erasure (“right to be forgotten”): Request deletion of personal data
  • Right to restriction of processing: Limit the processing of personal data
  • Right to data portability: Retrieve personal data in a machine-readable format
  • Right to object: Object at any time to the processing of personal data

For complaints, users may contact the Data Controller, the DPO, or the French National Commission on Informatics and Liberty (CNIL) directly.

6. Cookies

This website uses cookies.

A cookie is a small data file sent by the website and stored on the user’s device during navigation. Cookies may store various types of information.

Use of cookies requires informed consent, except for cookies strictly necessary for the website’s operation.

This website uses cookies to enhance user experience. Users may disable non-essential cookies via browser settings. Consent is valid for a maximum of 12 months, after which re-consent will be requested. Users can refuse cookies but may continue navigating the website.

7. Changes to This Policy

This Privacy Policy may be updated at any time. Changes will be communicated by publishing the updated Privacy Policy on the website.